InSite Wellness

Our Policy

 Colorado REAL customers sign up online for quarterly or monthly participation whereby receiving delivery twice per month of Colorado grown fruits and vegetables and other holistically grown and naturally produced items to a designated drop-site.

 Colorado REAL will automatically renew your membership unless you indicate otherwise. Quartely participants will be notified within two weeks of the quarters end as a friendly reminder or upcoming renewal.

 The contents of your package will change delivery to delivery depending on the time of year, availability, and package diversity. We always strive to provide a nice selection of traditional favorites, less common produce, and specialty items to the customer.

 To start receiving our service you will need to provide a valid credit card number. We accept Visa, Mastercard, American Express and Discover. It is the customer’s responsibility to cancel service and/or notify us of a change in cards or an expired card.

 We do not offer a week-to-week, or delivery-by-delivery purchase option. Participation in Colorado REAL is a quarterly commitment, billed up front.

 If you do not receive your order on your scheduled delivery, please contact us within 24 hours. If you do not contact us within 24 hours of your scheduled delivery, we will not be able to provide a replacement to you.

 Any changes to your account must be done via our website, email or by calling our office. If you need any help with our online system please give us a call at 303-995-8049.

 Colorado REAL members are allowed one Opt-out delivery per quarter for a small service fee of $3.00.

 Any changes to your order must be done by our deadlines. Once the deadline hits we are unable to make any changes to your accounts. The deadline for delivery changes including Opt-out that are NOT flagged for donation to the Denver Rescue Mission is within 1 week of the day of your scheduled delivery.

 Opt-out arrangements flagged for donation are accepted up to the day before your scheduled delivery.

 Any changes to your delivery schedule will be communicated and notice will be given via our website, and email no later than the prior delivery.

 If you need to cancel your account for any reason, call us at 303-955-8049. There is an early cancellation charge of $20. Any remaining balance from the quarter will be credited to your credit card.

 If you ever have a billing discrepancy please give us a call and we will be sure to respond promptly and resolve any problems.

 Billing for quarterly membership is handled quarterly and is a recurring charge of $210. Billing for monthly membership is handled monthly and is a recurring charge of $75. Gluten-Free packages are offered at an additional charge. Ad-on purchases are processed monthly. All payments must be made by credit card.

 We do our best in getting back to you in a timely manner. All emails and phone messages will be returned by the end of the next business day.

 Drivers are not responsible for relaying messages back to the office. Please relate any concerns directly to our office by phone 303-955-8049, email, or website.